ABOUT US
AUDIO, VIDEO, AND ERKENS
MEET RICH AND JODI ERKENS
We opened our doors to the community in 2005. We're proud to call this community home, and even more proud to continue to collaborate with home and business owners on their audio and visual needs. We're small business owners and family people ourselves; we truly get the unique needs and see the overall picture of what our clients are looking for no matter the project or scope of work.
We compare the growth and evolution of this business to the growth and evolution of people and life in general. What our business focused on tech-wise 13 years ago looks different than it does today. Who would've thought we'd be handling so many security and surveillance systems? That's the world we live in and what helps people live safer, easier lives.
The core of what AVX has provided our customers is the vision. We're problem solvers by trade and naturally, this company is built on that principle. We ask questions and listen intently. Then, we provide solutions backed by our work ethic and the standards we place on our work and relationships.
Our work is relational and never transactional. We take great pride and honor in being invited into people's most intimate, treasured spaces. We value being customer-focused, honest, trustworthy, innovative, and always striving for excellence.
Thank you for being part of our business and family - we sure do appreciate being part of yours.
MEET THE TEAM
Rich | Owner
AREAS OF EXPERTISE:
Customer Service Driven in Sales, Installation, Technical Support, & Contracts
LOCATION: Waite Park
Rich | Owner
AREAS OF EXPERTISE: Customer Service Driven in Sales, Installation, Technical Support, & Contracts
LOCATION: Waite Park
Jodi | Owner
AREAS OF EXPERTISE:
Customer Service Driven in Day-to-Day Business Activities, HR, Marketing, & Office Admin
LOCATION: Waite Park
Jodi | Owner
AREAS OF EXPERTISE: Customer Service Driven in Day-to-Day Business Activities, HR, Marketing, & Office Admin
LOCATION: Waite Park
Jason | Home/Commercial Installation Technician
AREAS OF EXPERTISE:
Customer Service Driven in Pre-Wire Installation, Video and Speaker Installation.
Jason | Home/Commercial Installation Technician
AREAS OF EXPERTISE: Customer Service Driven in Pre-Wire Installation, Video and Speaker Installation.
LOCATION: Waite Park
Michael | Home/Commercial Installation Technician
AREAS OF EXPERTISE:
Customer Service Driven in Pre-Wire Installation, Satellite Installation, & Speaker Installation
LOCATION: Waite Park & Fargo/Moorhead
Michael | Home/Commercial Installation Technician
AREAS OF EXPERTISE: Customer Service Driven in Pre-Wire Installation, Satellite Installation, & Speaker Installation
LOCATION: Waite Park & Fargo/Moorhead
Adam | Sales and Design Home/Commercial
AREAS OF EXPERTISE:
Customer Service Driven in Commercial & Residential Sales, Camera System Design, Home Audio Design, Shading Solutions Design & Home Theatre Design
LOCATION: Waite Park
Adam | Sales and Design Home/Commercial
AREAS OF EXPERTISE: Customer Service Driven in Commercial & Residential Sales, Camera System Design, Home Audio Design, Shading Solutions Design & Home Theatre Design
LOCATION: Waite Park
Chris | Home/Commercial Installation Technician
AREAS OF EXPERTISE:
Customer Service Driven in Pre-Wire Installation, & Speaker Installation
LOCATION: Waite Park & Fargo/Moorhead
Chris | Home/Commercial Installation Technician
AREAS OF EXPERTISE: Customer Service Driven in Pre-Wire Installation, & Speaker Installation
LOCATION: Waite Park & Fargo/Moorhead
Gail | Office Admin
AREAS OF EXPERTISE:
Customer Service Driven in Office Admin
LOCATION: Waite Park
Gail | Office Adam
AREAS OF EXPERTISE: Customer Service Driven in Office Admin
LOCATION: Waite Park
Mike | Home/Commercial Installation Technician
AREAS OF EXPERTISE:
Customer Service Driven in Commercial & Residential Sales, Home Audio Design, Home Theatre Design, & Mobile Sales/Installation
LOCATION: Waite Park
Mike | Home/Commercial Installation Technician
AREAS OF EXPERTISE: Customer Service Driven in Commercial & Residential Sales, Home Audio Design, Home Theatre Design, & Mobile Sales/Installation
LOCATION: Waite Park
Riley K | Home/Commercial Installation
AREAS OF EXPERTISE:
Customer Service Driven in Pre-Wire Installation, Satellite Installation and Speaker Installation
LOCATION: Waite Park
Riley K | Home/Commercial Installation
AREAS OF EXPERTISE: Customer Service Driven in Pre-Wire Installation, Satellite Installation and Speaker Installation
LOCATION: Waite Park
Corey | Home/Commercial Installation
AREAS OF EXPERTISE:
Customer Service Driven in Commercial & Residential Sales, Home Audio Design and Home Theater Design
LOCATION: Waite Park
Corey | Home/Commercial Installation
AREAS OF EXPERTISE: Customer Service Driven in Commercial & Residential Sales, Home Audio Design and Home Theater Design
LOCATION: Waite Park
Marcy | Technician/Scheduling Coordinator
AREAS OF EXPERTISE:
Customer Service Driven in: Communications between Customer, Sales and Installation. Keeping projects and technicians scheduled.
Marcy Redding | Technician/Scheduling Coordinator
AREAS OF EXPERTISE: Customer Service Driven in: Communications between Customer, Sales and Installation. Keeping projects and technicians scheduled.
Kevin | Inside Sales Support
AREAS OF EXPERTISE:
Customer Service Driven in assisting customers in store or over the phone with solutions to questions or resolution of issues.
Kevin | Inside Sales Support
AREAS OF EXPERTISE: Customer Service Driven in assisting customers in store or over the phone with solutions to questions or resolution of issues.
Jesse | Home and Commercial Installation
AREAS OF EXPERTISE:
Customer Service Driven in Pre-Wire Installation, Security, Video and Speaker Installation.
LOCATION: Waite Park
Jesse | Home and Commercial Installation
AREAS OF EXPERTISE: Customer Service Driven in Pre-Wire Installation, Security, Video and Speaker Installation.
LOCATION: Waite Park